AI voice agents improve phone support by cutting end-to-end latency, so callers...

https://cashsbrilliantperspectives.cavandoragh.org/what-should-be-in-the-transcript-sent-to-a-human-agent-on-transfer

AI voice agents improve phone support by cutting end-to-end latency, so callers get faster responses without awkward pauses. They also handle barge-in smoothly, letting customers speak anytime without waiting for a prompt to finish