Voice AI can get answers wrong when it misunderstands requests or pulls...

https://www.livebinders.com/b/3725759?tabid=a8b4b8e4-a66a-f3ce-78bd-f7c94a82461b

Voice AI can get answers wrong when it misunderstands requests or pulls incomplete data. Catching mistakes early means fewer customer headaches. One practical tip: use readback for order IDs so customers confirm what the system heard before moving on