Voice AI can mess up answers when it misunderstands or guesses without real...

https://www.bookmark-suggest.win/voice-ai-can-give-wrong-answers-when-it-mishears-or-misinterprets-info-to

Voice AI can mess up answers when it misunderstands or guesses without real data. A simple way to catch mistakes is using readback: having the system repeat order IDs back to customers for confirmation