Voice AI sometimes gives wrong answers because it mishears or guesses too much....

https://www.random-bookmarks.win/voice-ai-can-mishear-or-misinterpret-info-leading-to-wrong-answers-a-2

Voice AI sometimes gives wrong answers because it mishears or guesses too much. A practical way to catch errors early is using readbacks—for example, having the system repeat back order IDs before finalizing them