Voice AI sometimes gives wrong answers because it mishears or misinterprets...

https://fernandosbrilliantnews.iamarrows.com/how-do-i-stop-a-voice-agent-from-inventing-discounts-or-goodwill-credits

Voice AI sometimes gives wrong answers because it mishears or misinterprets data. A practical way to catch these errors early is using “readback” checks, like repeating order IDs to the caller for confirmation