We’ve reached a point where customers have zero patience for apps that feel...

https://rileysuniqueperspective.wordpress.com/2026/06/16/why-do-streaming-apps-push-recommendations-so-hard/

We’ve reached a point where customers have zero patience for apps that feel like chores. If you make someone re-enter a credit card or guess where their order is, they’re gone. The standard today is simple: respect the user’s time