Voice AI can mess up answers when it misunderstands info or trusts uncertain...
https://lima-wiki.win/index.php/What_Is_Wrong_Tool-Call_Rate_and_How_Do_I_Reduce_It%3F
Voice AI can mess up answers when it misunderstands info or trusts uncertain data. A simple way to catch mistakes is adding a readback step—like repeating order IDs aloud before finalizing